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How We Keep Your Account and Payments Safe

When you open an account with rajalotre daftar and deposit through DANA, OVO, GoPay or QRIS, your personal information and transaction history stay encrypted and separate from our…

Encrypted payment handlingClear data retention timelinesDirect support for access requests
rajalotre daftar How We Keep Your Account and Payments Safe
REACH OUR TEAM

How to Request Your Data or Report a Concern

Team online

Live Chat

Open your account and select Help at the bottom of the lobby. Our team responds within two hours during operating hours to answer privacy questions or start a data-access request.

Email Support

Send your request to [email protected] with your account email and a description of what you need. We'll confirm receipt within 24 hours and process requests within fourteen days.

Account Settings

Log in, go to Profile > Privacy & Security to see what data we hold and update your contact details anytime. Deletion requests must come through email so we can verify your identity first.

SECURITY MEASURES

How We Handle Cookies, Logins and Account Verification

Session Cookies

We use cookies to keep you logged in across the lobby, remember your language and currency, and track which games…

Payment Verification

Every deposit via DANA, OVO, GoPay or QRIS is confirmed by our payment processor before your balance updates.

Login Security

Your password is hashed on our servers and never stored in plain text.

Data Retention

Account balances and game history stay on file as long as your account exists.

Third-Party Partners

We share your name and email with our payment processors (DANA, OVO, GoPay, QRIS) only to process deposits and withdrawals.

Changes to This Policy

If we update this privacy policy, we'll email you with the changes and ask you to confirm your agreement before…

Privacy and Your Account — Answered

Yes. Log into your account, go to Profile > Privacy & Security and select Download My Data, or email [email protected] with your account email. We'll send you a full record of your personal details, deposits, withdrawals and game activity within fourteen days.

We keep your banking details and transaction receipts on file for three years to meet financial regulations. After that, the records are archived and no longer accessible through your account. You can request deletion sooner by contacting support, but we may need to retain some data for legal compliance.

Your account email and balance history remain in our system. Game session logs are kept for auditing purposes. After twelve months of inactivity, your login password is securely archived. You can request permanent deletion by emailing support; some records may be kept if required by law.

No. Your account data, game history and payment information are never sold or shared with third-party marketing companies or other gaming platforms. We only share deposit details with payment processors like DANA, OVO, GoPay and QRIS to process your transactions.

Yes. All payment transactions use SSL encryption from your device to our servers. Your payment processor also encrypts the transaction on their end. Once your deposit clears, the funds show in your account balance within seconds, and your card details are not stored directly by us.

You can disable non-essential cookies in your browser settings, but some cookies are required to keep you logged in and process game sessions. You'll still be able to play, but the lobby may not remember your table preferences or language setting between logins.

Contact our support team immediately through live chat or email [email protected]. Change your password right away, and we'll review your recent login activity and any unauthorized withdrawals. We'll secure your account and work with you to reverse any fraudulent transactions.